Customer Experience Keynote Speaker Kennedy

Truly Incredible
Customer Experience Keynote Speaker

Helping Businesses Thrive With World Class Customer Experience (CX)

Through his innovative, interactive keynotes - Kennedy shares inspiring stories and practical frameworks for everyone in an organisation to take responsibility for delivering fantastic experiences to every customer.

Far from 'the fluffy stuff', Kennedy's keynote presentations deliver real commercial clout, from winning and retaining more customers to shrinking marketing budgets, and increasing staff engagement.

Kennedy's truly bespoke presentations weave clients' messages, industry data and trends into a customised experience that is lazer targeted to each audience.

Pulling on his 16+ years of on-stage experience engaging groups of up to 2,000 delegates, that's why clients such as Mars, Yahoo, and Royal London have relied on Kennedy to deliver every single time.

Get in touch to discuss your event, and availability.

$intro['video_image']['alt'] Play
Vlog: Customer Experience VS Customer Service

Meet kennedy

Astounding Keynotes For Your Group

Mundane To Marvellous

APPLYING THE CUSTOMER EXPERIENCE SECRETS WHICH GREWBILLION DOLLAR BUSINESSES

What are the small things that transform a business from chasing customers, into one who attracts them?

This keynote focuses on the simple mind-set shift that makes customers fall in love with companies.

Using humorous stories, showmanship and interactive demonstrations, Kennedy shares how we can use the underlying 4-phase ‘formula’ that the most successful businesses in the world rely on, to build our business-
es (regardless of our size).

This keynote is heavily personalised, using statistics and information from your business and/or industry to
make it directly relevant to your group in a way quite unlike anything you have ever seen.

Customer Experience should be the lifeblood, the DNA if you like, of everything that happens in a business -
making this keynote perfect for people at all levels and stages of a business.

Contact Us For More Information

No CX, Please

CUSTOMER EXPERIENCE FOR PROFESSIONAL SERVICES

In a world where Professional Services tend to all blend into ‘a single sea of beige’, how can we compete on
something other than price?

In this truly interactive and genuinely funny keynote, Kennedy inspires professional services across the board to think about the emotional connections we have with our customers and how we can make small changes that not only keep customers coming back to us - but have them shouting about us, helping us win more customers.

Through a series of stories, rants and the trademark ‘CXY’ framework, delegates leave bought in to the importance of Customer Experience, inspired to make it a priority, with practical ways of making it happen in their role.

Each of these keynotes is heavily personalised, using statistics and information from your business and/or indus-
try to make it directly relevant to your group in a way quite unlike anything you have ever seen.

Since CX penetrates every role across a business, everyone of all levels within a professional services business will feel the impact of this incredible keynote.

Contact Us For More Information

You Have Got To See This To Believe It
BBC
Kennedy profile

powered by google
Read google reviews
Click me to Close me